FlagTown Support
FlagTown is an iOS flag-learning game with quizzes, streak challenges, gem rewards, and a 3D town that grows as you collect flags.
Contact Support
For help with the app, purchases, account access, progress sync, or bug reports, email the FlagTown support team.
flagtownsupport@gmail.comPlease include your device model, iOS version, and a short description of the issue.
Common Help Topics
Purchases
Gem packs are consumable in-app purchases. If a completed purchase does not appear immediately, reopen the Gem Store and use Refresh Store. If the issue remains, contact support with the purchase date and product.
Progress Sync
FlagTown uses cloud sync for signed-in players. If you are offline, local play can continue, but some town actions and cross-device updates may wait until the connection returns.
Streaks
Streak scores update after a streak challenge ends. If a score does not appear on the leaderboard, check your connection and try again later.
Flag Collection
Flag packs only reveal flags that are not already in your collection. If a pack says all flags are collected, that pack has no new flags left to unlock.
Privacy Summary
FlagTown stores gameplay progress such as gems, flags collected, streak scores, town progress, display name, and selected country. This is used to save progress, sync across devices, and show leaderboard scores.
FlagTown uses Sign in with Apple for account access, Supabase for cloud sync, and RevenueCat for in-app purchase handling. FlagTown does not sell personal information.
Account And Data Requests
To request account deletion or removal of cloud-saved gameplay data, email support from the email address associated with your Sign in with Apple account where possible.
Support can help with account deletion, data access questions, purchase problems, and incorrect leaderboard entries.